Frame quality The new frame arrived today—it is perfect! With the precise dimensions that spaces between the art and the outer frame are the ideal proportion for the small painting. Thank you for the great service and high quality!
Best Regards,
Marla, | It looks beautiful. The canvas arrived yesterday. You guys did a great job. It looks beautiful.
Thank you,
Dave, | Canvas Floaters I'm glad to report that I've just received the order, and the frames are just as gorgeous as I was hoping they'd be when browsing online! I will do another order with you guys soon for slightly larger frames!
Nessan, | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, |