Great customer service and product. I sent an image to inquire about getting it printed to 60 x 40 inches, I got a respond to my email very quickly. I got my print yesterday and I am very impressed with it. Great customer service and product.
Thank you
Sylvain, Kanata | WOW custom picture frame I received my picture frame today and I just wanted to say I'm very pleased with the quality! You do very great work :). I will definitely use you in the future for all my framing needs.
Hazel, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | A million thanks Received delivery of cradled painting panel yesterday... I am pleased to tell you that it is exactly to specs and beautifully constructed. I look forward to begin painting as soon as I prepare the surface.
A million thanks. It was indeed a genuine pleasure dealing with you Sir.
Stay well, and my very best regards,
Minoo, |