impressive quality but... Overall the quality of my print was impressive, however there are a few small areas that have white marks where the gloss adhered to the backing of the canvas as it was rolled for shipping. I suspect this was due to haste and do not fault keenart entirely for their eagerness to ship my order although as the image is now I am reluctant to hang it on the wall. There is also a scratch approximately 3cm on the right side of the image that is rather unsightly.
Ryan, Hamilton, Ontario | customer service was superb I just received a Gallery Wrap, the order was placed on 2/6/2012 and was delivered yesterday, 2/10/2012. I had scanned in a 41 year old 4x5 wedding photograph, to replace a faded 41 year old canvas print on our wall for Valentines day. My wife was overjoyed when she saw the Gallery Wrap. I am more than happy with the quality of the product. I had concerns about a 600 dpi scan from such a small print making a quality 16x20 but your representative was correct when she told me this would work. Your customer service was superb, turn-around and shipping fantastic, and faster than I expected. Please pass our comments on to your entire staff and feel free to use them as testimonial. Thanks!
Bill and Nancy Dewey, Marysville | A million thanks Received delivery of cradled painting panel yesterday... I am pleased to tell you that it is exactly to specs and beautifully constructed. I look forward to begin painting as soon as I prepare the surface.
A million thanks. It was indeed a genuine pleasure dealing with you Sir.
Stay well, and my very best regards,
Minoo, | Delay in production Ordered a gallery wrap print on 1st October. I am based in London and needed the print to go to a friend\'s gallery in New York - hence choosing this printer. It\'s only just been printed and is now not going to reach it\'s destination for another week - a week late. Follow up emails got no response and ended up having to phone from the UK. It would have been quicker to have it printed in the UK and shipped from here. Really wished I hadn\'t used this service.
Julia O., London / New York |