wow! My very first time ordering and you guys did a FANTASTIC JOB! I painted my family home, and had trouble scanning the painting, but you all trimmed the .jpg image to fix the glitch, and the print looks lovely! So impressed, I will definitely be using your services in the future! Thank you!
Rabeh, Vancouver | SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | A million thanks Received delivery of cradled painting panel yesterday... I am pleased to tell you that it is exactly to specs and beautifully constructed. I look forward to begin painting as soon as I prepare the surface.
A million thanks. It was indeed a genuine pleasure dealing with you Sir.
Stay well, and my very best regards,
Minoo, | quality service A brief e-mail, just to let you know that the painting arrived in Ottawa, all in perfect condition. I was searching around for weeks for a way to make this shipment possible, thought it was a lost cause. So, once again, thank you so much for your help with this,
Best,
Chris, |