Happy Customer Thanks very much Diana. Received the above two orders, have checked everything over and all is in perfect order. These prints are selling like hotcakes. The show is almost over, but we will continue to carry some images in the gallery and create new ones for next season.
Sisali, New York | angel CSR Very responsive, usually get a person that is knowledgeable to speak with and resolves issues promptly with replacement. Thanks for helping me with my framing needs.
Jackeuline W., | it looks great I received my order and it looks great. However, I am very concerned about future orders. The order arrived with the box busted open, the photo was hanging out with the protective covers off as well. Surprisingly there was no damage to the wood print but I don\'t know if I would trust your shipping in the future. This was for a gallery exhibit.
Brian Kingston, Erie | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |