Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | ABSOLUTELY fantastic!! I received my ordered handmade oil painting a few weeks ago. It is ABSOLUTELY fantastic!! What a wonderful job from the low res photo I was only able to supply. THANK YOU so much for such a wonderful piece of work, it came out even better than I was hoping!
Sincere regards,
Rick, | Custom-size wood panels Just received my framed panels and wanted to say they look great!
Thank you very much!
Jon, | very happy with it! Got the canvas print and I am very happy with it! Thank you very much, it is great. I will be ordering more of this size in the near future...
Dan, |