I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Quick response to my email, excellent job.
Wen C., | Well! Hello again. The canvas arrived and is in the school. I cannot thank you enough for working with me on this, and you are my "go to" for all future projects of this size. I'll be sure to save all of my future cellphone pictures as large files! You've been accommodating and so easy to work with (and encouraging, when I thought this would never happen). The canvas has received enthusiastic approval from the kids...and that's what is most important. It's fabulous. Thanks again!
Alva, | couldn't be happier They did everything I could have asked for. They spent the time to help me figure out which photo\'s had enough resolution to print on the large size I wanted and which photos would work for which sizes. They were honest with me if they thought a picture would not look good. My canvas were at my door in one, in 6 business days. They were packaged very well to ensure there was no damage. I couldn\'t be happier with my experience and the product they produced. I would use them again without a doubt and would recommend them for anyone wanting to get a canvas print.
Katie, Edmonton |