Thx The package finally arrived. All is well and the content looks good.
Alibaba, | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | a big THANK YOU! I hope you pass along to the gentleman I spoke to regarding my lost order...a big THANK YOU!! I received my two frames today and they are beyond what I expected. They are beautiful! I had never ordered from you folks before but you are now my frame supplier for my paintings. Thank you for your help as well!
Zerti, | using you guys again. I received my order in the mail today and everything looks fantastic. Thanks again for all your help! I will certainly be using you guys again.
Best,
Kelly, |